FAQs

FAQ
Mitengo yanu ndi yotani?

Mtengo umadalira zinthu, mawonekedwe ndi kukongoletsa kotani, mawonekedwe apadera amawonjezera mtengo wopangira, mawonekedwe okhazikika pansi amakhala opikisana kwambiri, tidzakupatsani mtengo wabwino kwambiri womwe umakwaniritsa zomwe mukufuna malinga ndi zosowa zanu.

Kodi muli ndi kuchuluka kocheperako?

Bamboo collections, minimum quantities will be 2000pcs of each, for PLA collections, minimum quantities will be 12000pcs of each, if you have special request looking in smaller quantities, please contact anna.kat@sustainable-bamboo.com

Kodi mungandipatseko zolemba zoyenera?

Inde, tidzapereka mavoti, mndandanda wazolongedza, Bili ya Airway, Kuyesa (zamkati) ngati zikalata zokhazikika, Dziko lochokera, COC(chiphaso chotsimikizira) GSP(Sitifiketi Yoyambira), MSDS, Thandizo lodzifunira la certification la(Ecocert, Cosmos, BDIH, Vegan etc.) adzakhala zolemba zina zofunsidwa.

Kodi avareji ya nthawi yotsogolera ndi yotani?

Kwa zitsanzo, nthawi yotsogolera ndi pafupifupi 7-10days.Pakupanga misa, nthawi yotsogolera ndi masiku 45-60 mutalandira malipiro a deposit.Nthawi zotsogola zimakhala zogwira mtima (1) talandira ndalama zanu, ndipo (2) talandira zinthu zanu zomaliza.Ngati nthawi zathu zotsogola sizikugwira ntchito ndi nthawi yanu yomaliza, chonde tsatirani zomwe mukufuna ndi dipatimenti yathu yogulitsa.Nthawi zonse tidzayesetsa kukwaniritsa zosowa zanu.

Ndi njira zanji zolipirira zomwe mumavomereza?

You can make the payment to our bank account,  regularly we do 50% deposit, 50% balance before delivery. If for special required, please reach to anna.kat@sustainable-bamboo.com.

Kodi chitsimikizo cha malonda ndi chiyani?

Timatsimikizira zipangizo zathu ndi ntchito.Kuti titsimikizire kuyesa kwathu kwaukadaulo ndi kuwongolera kupanga, Timaperekanso gulu lantchito zogulitsa pambuyo pogulitsa kuti zitsimikizire momwe zinthu ziliri pambuyo pogulitsa zinthuzo kuti zitsimikizire ntchito yanu yopanda mavuto kuyambira pomwe tidayamba mgwirizano wathu mpaka kugulitsa pambuyo pogulitsa. .

Kodi mumatsimikizira kutumizidwa kotetezeka komanso kotetezedwa?

Inde, nthawi zonse timagwiritsa ntchito mapaleti onyamula makonda kuti tinyamule masitayelo athu aliwonse, kuwonetsetsa kuti ali m'matumba otetezeka.Timagwiritsanso ntchito chidebe cha kutentha kosalekeza pazinthu zina zapadera monga PLA kuti zitsimikizire kuti zimakhala zabwino pakapita nthawi yaitali transportation.For Logistics, timagwiritsa ntchito bwenzi lapadziko lonse lapansi kwa zaka zambiri, ngati mwasankha, timakondwera ndi malangizo anu.